Last updated: November 10, 2026
Eligibility and accounts
By using this store, you confirm that you have the legal capacity to enter into a contract in your province or territory. You are responsible for information submitted through your account and for keeping account credentials secure.
Products, prices, and inventory
We aim to present accurate product information, images, pricing, and availability. Minor display differences can occur. Prices are shown in Canadian dollars unless checkout states otherwise. Inventory and prices can change, and an item placed in a cart is not reserved until an order is accepted.
Orders
An order confirmation acknowledges receipt of your request; it does not require us to accept the order. We may limit or cancel an order for legitimate reasons such as inventory, pricing error, suspected fraud, payment failure, or legal restrictions. If payment has been captured for an order we cancel, the affected amount will be refunded.
Acceptable use
You must not use the store for unlawful, fraudulent, abusive, infringing, or disruptive activity; introduce malicious code; interfere with security; scrape or overload the service; or misuse another person's information.
Intellectual property
Store content, design, text, graphics, logos, and software are protected by applicable intellectual-property laws and may not be copied or exploited without the relevant rights holder's permission. Product brand names remain the property of their respective owners.
Third-party services
The store relies on Shopify and may link to or use payment, delivery, analytics, and other third-party services. Those services are governed by their own terms and practices where applicable.
Shipping, returns, and liability
Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund Policy. To the fullest extent permitted by Canadian law, we are not responsible for indirect or consequential loss arising from the use of the store. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
Governing law and updates
These terms are governed by the laws of Alberta and the federal laws of Canada applicable there, without limiting mandatory consumer protections. We may update these terms by posting a revised version with a new update date.
Questions may be sent to Support@drmartenslifes.com or to drmartens, 341 Summerside Cove Sw, Edmonton, Alberta T6X 1B3, Canada; telephone (204) 459-8028.